IBM Sterling B2B Integrator Ecosystem Services

Designation

IBM Partner | Service Partner

Cognitrix Systems is an IBM Partner and Service Partner, helping enterprises modernize, support, and operate IBM Sterling B2B Integrator environments. Our work is delivered by engineers who have run these platforms in production, not by generalists learning the product on your project.

What we do

Service categories

Four categories cover the lifecycle of an IBM Sterling B2B Integrator environment.

Architecture and implementation

Environment design decisions made early determine what operations costs for the next five years.

• Topology design across application, adapter, and perimeter tiers
• Installation, configuration, and environment setup across development, test, and production
• Database sizing, indexing, and retention planning
• Clustering, node layout, and workload separation
• Business process design, adapter configuration, and service definitions
• Partner onboarding models and B2B process design

Upgrades, migrations, and modernization

Upgrades fail on custom code and undocumented configuration rather than on the installer.

• Version upgrade planning, including inventory and validation of custom business processes
• Migration between infrastructure, operating systems, or database platforms
• Brownfield modernization that preserves working processes, ITX maps, XSLTs, and partner configuration where they remain fit for purpose
• Cutover sequencing, rollback planning, and post-go-live stabilization

Secure exchange and partner operations

The daily operational surface of a B2B platform is credentials, certificates, and partner connectivity.

• SFTP key management and rotation
• AS2 configuration, signing, encryption, and MDN troubleshooting
• PGP key handling for payload-level encryption
• Certificate lifecycle operations, including renewal before expiry rather than after failure
• Routing, mailbox design, and schedule configuration
• Partner onboarding, connectivity testing, and go-live support

Performance, stability, and production support

Sustained throughput depends on retention discipline and monitoring as much as on hardware.

• Performance tuning across business processes, adapters, and database access
• Retention and purge strategy to keep the operational database within workable bounds
• High availability and disaster recovery design and testing
• Monitoring and alerting through IBM Control Center Monitor and platform-native mechanisms
• Incident analysis, root-cause investigation, and release support
• Operational documentation and knowledge transfer

Components we support

IBM Sterling B2B Integrator is the execution engine. The components around it extend it into managed partner exchange, perimeter security, monitoring, and authentication. We work across all of them: Sterling File Gateway, IBM Sterling Secure Proxy, IBM Control Center Monitor, and Sterling External Authentication Server.

Where operational visibility is the constraint rather than platform capability, the DIVE platform provides a modern layer over the same environment.